Welcome back to electric flat rate pricing:
Today's tip:
Some of you that know me already, know that I am big on the customers first impression.
So appearances are huge for me, from what the customer sees. Here are just a few of the most ideal...
Clean pressed white shirts, with embroidered custom company logos. (keep extras on truck)
If a T-shirt is worn, it must be white with no writing.
Black or charcoal grey pants.
Black boots.
A black belt.
Shirt tucked in.
A company name badge, also with logo.
Shoe protector (hospital booties), drop me a line and I will tell you where you can buy them.
A red mat immediately rolled out upon entering the house.
A clean shaved tech (no facial hair)
Clean cut short hair for male techs. Hair pulled back for female techs.
A SMILE
A pleasing confident voice.
An invoice pad and clipboard.
A separate YELLOW note pad.
A clean flat rate book.
These are just a few. For more drop me an email.
Sunday, August 3, 2008
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