Electric Flat Rate Tip Of The Day!
Today's Tip:
Are your Technicians spending time getting comfortable with the client before talking about work?
Make sure they are getting the customer comfortable with them.
Make sure they get the customer to talk about themselves.
The trick here is to "HUMANIZE YOURSELF!" with the customer.
You are different from everyone else!
To your profits!
Jim Kavallines
Tuesday, August 26, 2008
Subscribe to:
Post Comments (Atom)

No comments:
Post a Comment